Privacy Policy

Eleanor Jones Content Writing customer privacy notice. This privacy notice tells you what you can expect me to do with your personal information.

My contact details

Email: eleanorjonesfreelance@gmail.com

What information I collect and use, and why

I collect or use the following information to provide services and goods, including delivery:

  • Names and contact details
  • Addresses
  • Website user information (including user journeys and cookie tracking)
  • Any other pertinent information disclosed by you

Lawful bases and data protection rights

Under UK data protection law, I must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Here are your data protection rights and the exemptions which may apply on the ICO’s website:

Your right of access – You have the right to ask me for copies of your personal information. You can request other information such as details about where I get personal information from and who I share personal information with. There are some exemptions which means you may not receive all the information you ask for

Your right to rectification – You have the right to ask me to correct or delete personal information you think is inaccurate or incomplete

Your right to erasure – You have the right to ask me to delete your personal information

Your right to restriction of processing – You have the right to ask me to limit how I can use your personal information

Your right to object to processing – You have the right to object to the processing of your personal data

Your right to data portability – You have the right to ask that I transfer the personal information you gave me to another organisation, or to you

Your right to withdraw consent – When I use consent as my lawful basis, you have the right to withdraw your consent at any time

If you make a request, I must respond to you without undue delay and in any event within one month. To make a data protection rights request, please contact me using the contact details at the top of this privacy notice.

My lawful bases for the collection and use of your data

My lawful bases for collecting or using personal information to provide services and goods are:

  • Contract – I collect or use the information so I can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object

Where I get personal information from:

  • Directly from you
  • Publicly available sources, in some cases, such as social media

How long I keep information

Six years

Sharing information outside the UK

Where necessary, I may transfer information outside the UK. In such cases, I comply with UK GDPR.

How to complain

If you have any concerns about my use of your personal information, you can make a data protection complaint to me:

  • Email: eleanorjonesfreelance@gmail.com

If you remain unhappy with how I’ve used your data after raising a complaint with me, you can also complain to the ICO:

Last updated: June 2026